Thank you for bringing these issues to our attention. We appreciate your patience and understanding as we work towards creating a better casino environment for our players. We value your input on the free spins, and we will take your feedback into consideration as we aim to make improvements. Rest assured, we are actively reviewing and improving our support processes to ensure better responsiveness and more effective solutions. We strive to provide prompt and helpful assistance, and we are disappointed to learn that we fell short of your expectations. Regarding your experience with our customer service, we apologize for any difficulty you encountered. We are continuously working to enhance our services and address such issues to provide a more enjoyable experience for our players. We understand your frustration with the maximum win limit and the challenges you faced while trying to withdraw. We apologize for any inconvenience you may have encountered, and we appreciate you taking the time to share your feedback.
Dear M K, We sincerely regret to hear about your less-than-ideal experience at our casino.
